How do I connect to StreamVision?

1. Activate WiFi on your Pulsar device. A WiFi icon in the status bar will start to blink, then a question mark will appear next to it.
   • Make sure that the StreamVision app is closed and not running in the background of your device. 
2. Activate WiFi in the settings of your smartphone. Please ignore "weak signal" and "no internet connection" messages (if any).
   • This is normal when connecting to a device. Many users see this message and automatically assume there is something wrong, this is actually a good sign to see. 
3. Please make sure the password in the Pulsar device and the one you enter match.
   • If you do not know your password, you can find it under the WiFi settings tab in your menu
     • For devices manufactured since 2020 the default password is: 12345678
     • Older devices default password is: 12345
4. Select the network with your Pulsar device's name (contains device name and 4 last digits of its serial number) in your phone. Click "Connect".
5. A WiFi icon with a phone symbol should appear in the status bar of your Pulsar device. This means your phone is connected.
6. Launch Stream Vision on your phone. All icons in the main menu (including the viewfinder) should be active.

If you are still running into problems connecting to stream vision, you can try putting your phone in airplane mode to connect. 

*If you have any questions or concerns about any of these topics or others about Pulsar products, please feel free to Contact us.