How do I update the firmware on my Pulsar device?
Connect your Pulsar device to your mobile device (smartphone or tablet).
Launch Stream Vision and go to the section “My Devices”.
Select your Pulsar device and press “Check For Update”.
- if your Pulsar device is connected to your phone, please turn on “Mobile data transfer” (GPRS/3G/4G/5G) to check and to download update;
- if your Pulsar device is not connected to your phone but it’s already in the “My Devices” section, you can use Wi-Fi to download the update.
Wait for the update to download and install. Pulsar device will reboot and will be ready to operate.
For further assistance please submit a request located in the top right hand corner of this page or give us a call!